Businesses need to shift to a customer-centric approach and evolve from the old pipe model
Posts published in “Business”
We shouldn’t just copy all our concepts from the West and paste them for African consumption
Disruptive innovation has already made enormous changes to the world of work, and shows no sign of stopping. Following your curiosity and emphasising entrepreneurship, creativity, speciality and accountability are now crucial
African countries are missing an opportunity to work closer together to boost trade and infrastructure
They are doers; they are makers and innovators. Such collaboration is needed to harness the potential of the creative economy
Is the social responsibility of business to increase profits, or is it something higher than profit?
The role of the media is to serve the interests of the person in the street and not merely the elite or business
Drivers and marshals will benefit if owners and government showed more willingness to bring about formal change
As customers become better informed and digitally savvy, businesses have to ditch old boardroom strategies in favour of a more customer-centric approach to build and retain trust
The African Continental Free Trade Area going live heralds exciting times for tech innovation in payments, e-commerce and trade across Africa