As customers become better informed and digitally savvy, businesses have to ditch old boardroom strategies in favour of a more customer-centric approach to build and retain trust
Business
Could innovation in payments and e-commerce expand intra-African trade?
The African Continental Free Trade Area going live heralds exciting times for tech innovation in payments, e-commerce and trade across Africa
Trade with America thrived under Trump
Mutual mistrust there may have been, but economic activity between South Africa and the superpower remained robust. Now exports must diversify and create jobs
Businesses not always free to keep the peace
Why is the private sector in Africa more likely to hinder instead of help peaceful development?
Is the Cape Chamber of Commerce and Industry in self-isolation?
The president of the Cape Chamber of Commerce and Industry, Janine Myburgh, is disingenuous, and dangerous, in her casual comments on nuclear power
Will banks survive the age of digital disruption?
With a growing, youthful population and increasing smartphone penetration, payments have become a very hot category for African fintech firms. But alliances are key
Eskom’s emissions are not compatible with the South African constitution
The government must not cave to Eskom’s demand that it be exempt from air pollution rules. Furthermore, the power utility needs to stay true to the principles of its own just transition strategy
A turnaround of inner-city decay in South Africa is crucial right now
If we are to succeed, we need to expertly navigate and facilitate collaboration processes
E-payments for the unbanked are booming
The pandemic is providing mobile phone network operators with a unique chance to partner with fintech firms and banks to deliver clever e-commerce solutions to the informal sector in Africa
Who’s afraid of Big Fake News: How the expert lost her voice
By Daniel den Hollander Information is all around us. Social media platforms keep us informed of the latest developments. You would assume that this continuous access to the latest knowledge would make us smarter and more informed. Unfortunately, it has also created an explosion of fake news, conspiracy theories, and misinformation, often based on prejudice. […]
A brief history of the coronavirus pandemics
It’s creeping up on me and my people with devastation in mind slowlyThis lockdown, shutdown, breakdown, keep your head down, that’s controlling meNow into the third month of socio-economic life’s very own disruptionWith curfew and military policing on the streets as the new civic constructionIt’s playing with me and rolling my mind up like a […]
Eskom is bent
If Eskom is bent, what is it going to take to straighten it out?