Businesses need to shift to a customer-centric approach and evolve from the old pipe model
Posts tagged as “technology”
Our current era of crisis can also give us a promise of new growth
As customers become better informed and digitally savvy, businesses have to ditch old boardroom strategies in favour of a more customer-centric approach to build and retain trust
The combination of flexible targetability, low cost and direct communication make for an effective way to improve education and address individual needs
Our ‘natural’ origin and technocratic destiny can be explored in Dan Brown’s Origin
Artificial intelligence is racist and sexist, and just like in the real world, change in the virtual world requires sustained effort
By Mamakiri Mulaudzi, Ebenneza Kofi Okyere-D, Peace Kiguwa, Janan J. Dietrich You know how it can be super awkward to chat to someone about sex related…
Some time ago I wrote a piece on Shoshana Zuboff‘s recently published The Age of Surveillance Capitalism, and already other signs are beginning to appear…
From the point of view of complexity theory, or chaos theory, if you like, everything is interconnected. ‘Chaos’ is here regarded as just a very…
Many people — especially those who still read novels — will know George Orwell’s 1984, with its depiction of the brainwashing society of Big Brother,…