Businesses need to shift to a customer-centric approach and evolve from the old pipe model
Future trends
Posted inGeneral, Lifestyle
The great staggering: When the pre- and post-pandemic worlds converge
While 2020 was put in a holding pattern, there was consensus that the Covid-19 pandemic would produce a “new normal”. But instead of a clean slate, the new normal will be shaped by residual issues we left in 2019