Posted inGeneralNews/Politics

Zuma only has his cockups to blame

The orgiastic furore surrounding the depiction of President Jacob Zuma’s genitalia in an infamous painting, The Spear, is yet to reach a climax in the public square. The painting has power for one reason, and one reason alone: it crystallised a public narrative in pictorial form. As I have written here before, sex is controversially […]

Posted inGeneral

Is your on-demand call centre the real deal?

Insist on “elastic” scalability and responsive provisioning at low cost One of the most topical issues in call centres currently is the “on-demand call centre”. It implies being able to grow and shrink your agent pool in line with the ebb and flow of demand, without being concerned with details like being under- or over-provisioned […]

Posted inGeneral

May the e-force be with us all

The first time I really discovered the sheer, raw power of instant electronic communication over the internet was a kamikaze affair. A friend was being treated very unfairly, I thought, by an organisation we both had dealings with. So I decided that enough was enough; wrote a heavy-duty email about what I thought of the […]

Posted inBusinessGeneral

The economic week in review: Timeo Danaos

Fear of the Greeks was the dominant economic theme of the week. Greece’s failure to form a new government after inconclusive parliamentary elections last week drove markets broadly lower as concerns mounted that Europe’s debt crisis may soon get a lot worse. Elsewhere, America’s central bank hinted that the world’s largest economy may require further […]

Posted inGeneral

I apologise for apartheid

By Ronèe Robinson Ag hemel – wat op aarde het FW besiel? (What on earth got into FW?) Does he really believe that apartheid merely failed because black people did not want to live with separate development? What about all the injustices that were perpetrated under apartheid? Apartheid was not merely about a dream (or […]

Posted inGeneral

Generational change as Boks wait for June

Generational change is a gradual process lasting years, if not decades. The topic of gay marriage in the United States for example, was not supported by the majority of the population 16 years ago (60% vs 33%) but now just tips the scales in the column of favoured (54% vs 42%). The caveat here is that […]

Posted inGeneralNews/Politics

FW: Why sorry is the hardest word

Amidst the blanket coverage of FW De Klerk’s remarks on CNN, few have stopped to consider that Mr de Klerk may actually have meant what he said, and said what he meant. I believe De Klerk will be judged a towering figure of history, and that his closest historical proxy is Mikhail Gorbachev. Gorbachev did […]

Posted inGeneral

The deeper purposes of education

By Mario Meyer I have a family member, a cousin pursuing a BCom accounting degree, who regularly derides the (economic) value of a BA degree. My cousin subscribes to the view that the purpose of education is primarily to equip people with the necessary productive skills and competencies to, at least theoretically, access and enter […]