Posted inGeneral

Will the real unified communications please stand up

Unified communications (UC) is increasingly being adopted in companies across the spectrum — from small to large businesses. But varying ideas are in circulation as to what this rich collective of technologies entails. So what is UC really? A tale of two components Two components define UC — communication and collaboration applications on the one […]

Posted inGeneral

Unified communications can benefit SMEs too

Unified communications (UC) is enjoying accelerating adoption in the enterprise, based on its inherent efficiencies, cost-savings and business-process improvements. Partly thanks to the rise of tablet PCs and smartphones, it is one of the great success stories of ICT, and many vendors have come to the party with excellent functionality. But the benefits of UC […]

Posted inGeneral

The state of the unified communications market

To understand the true benefits of unified communications (UC) it is necessary to examine the current state of this market, where it came from and where it is headed. Along the way we can debunk a few myths and misconceptions that stand in the way of its widespread adoption. UC is not VoIP It’s bigger […]

Posted inGeneral

Unified communications on the go

It took the creative genius of an Apple to fulfil the prophecy, but the age of mobility is finally here, and it shows no signs of letting up on innovative surprises or promoting widespread addictive behaviour. First, the iPhone rekindled the smartphone concept, brushing aside Symbian and to a lesser degree BlackBerry, and spawning formidable […]

Posted inGeneral

The secret is simplicity

Everybody knows total cost of ownership goes much further than the upfront capital cost of a system, whether a unified communications system or otherwise. What most people don’t see is the golden thread of simplicity that runs through low total cost of ownership (TCO) systems. It is apparent in all the elements of TCO and […]