The race to own the social profile Companies, brands and start-ups are waking up to the fact that there’s a really easy way to disintermediate service providers. Own the social profile, not the mother brand. Look what Mint.com is doing in the US financial industry as a good starting point. With Facebook Connect and Google […]
Andy Hadfield
Andy Hadfield is a digital native (can’t remember life without the Internet) and is fascinated with the impact it is having on our lives and businesses. An entertaining and compelling personality, Andy speaks with authority and insight about the new shape of life, work and play in the digital world.
Importantly though, he’s not a “techie”! Andy understands the hard realities of business, and delivers pragmatic, realistic lessons from the future, which every business will find valuable. His intensive front-line experience underpins these viewpoints.
He has played in every corner of the digital industry, launching his first startup at age 19 - getALife (gAL) was a social network before the word was even invented. The site was a political and community mouthpiece for South African students between 1997 and 2005 and was covered on every major media platform, including Time Magazine. It also has the dubious honour of being sued by Robert Mugabe.
He then spent the next 7 years honing his strategic skills across a range of industries, including finance, professional services, construction and media. With The Virtual Works, this included building the digital platform that underpins “The Deloitte Way”, a real time strategic assessment, staff engagement and reward programme. He was also involved in creating Africa’s first monetised niche social network (www.designmind.co.za) which drives communication and collaboration across the construction industry.
At First National Bank, Andy helped develop a team to manage digital strategy across the consumer banking segment. This included projects such as corporate crowdsourcing, the bank's first official FaceBook presence, a major overhaul of www.fnb.co.za and a world-class “Amazon-style” online sales system for financial products.
Since 2010, he founded and operates www.OneBigWidget.com, a boutique strategic consultancy and stable of pioneering digital projects. You can find him on www.andyhadfield.com or tweeting his love for cricket, wine and the new style of business on www.twitter.com/andyhadfield.
Measuring the social conversation? More important than ever …
I’ve often commented on the vacuous nature of social media. Echo chambers and shallow content — its like “small talk” on a volume never before experienced. Why, just yesterday a friend of mine and I did a little experiment to attract attention on FaceBook by commenting on a status update. Sure enough, four or five […]
Audience participation in the social networking model
I’ve often spoken to clients, colleagues and conferences about the “rule of thumb” in terms of community engagement. This could be engagement in a social network, a community content portal or an enterprise venture. It’s a little Jack Walshian in its approach, but serves to illustrate the point. * 70% just watch * 20% actually […]
The rise and fall and rise of social media. The houtkop saga.
South Africa is abuzz with tales of “controversial social networking platform” Facebook and the group “Ek laaik nie n houtkop nie sou what“. Ok. So, people, catch a wake up. This is social media. We’ve taken a soapbox, amplified the volume and opened it up to the entire country. You’re going to get some idiots. […]
Where is the social conversation going?
This is a theory I’m hatching … Would appreciate some feedback. The premise: trying to look forward and predict what will happen in the adoption cycle of social media. It is, of course, only when we look forward, that we can invent truly differentiated and unique ideas. Its background thinking to this graph goes along […]
Olympic blogging
I found this interesting — yet another example of social media being considered a viable facet of a marketing strategy. Lenovo has sponsored this portal for athlete bloggers at the Olympics. The site is well designed. Lots of bloggers writing content. Some local representation. A Twitter feed. And, an interesting approach. Seems like the site […]
Segmenting Facebook: A guide for South African businesses
I’ve been fairly cynical of some South African businesses’ recent forays into the world of social networking — specifically Facebook. It’s a helluva cluttered environment to play in, with an audience that ranges from 12 to 70, demographics from pink to purple and work sectors from rabbit hunting to banking. Cutting through that clutter takes […]
Nokia E71: A hands-on review for SA customers
The blogosphere often comes under criticism (and usually, rightly so) for knee-jerk journalism. Don’t research the facts — just the get the scoop and get something up. In comes the traffic and some poor sod usually clicks on the Google Ads. Not a great place to be … However, when it comes to product reviews […]
Interviewed by Ning: My thoughts on niche social networking …
I had an interesting opportunity recently to air my thoughts on niche social networking. Specifically, the shallow nature of “social networks” in general — and why business in this country is still hesitant and still searching for real value from the Facebooks of the world. The interview came about as a result of our pioneering […]
Interview: ForGood – a social movement (network) that transcends the Internet
I spotted a new “social movement” site the other day, which piqued my interest. ForGood positions itself as “a social movement that inspires, guides and connects different people taking action to make our society safer, healthier, happier, more informed, more compassionate, caring …” So I set up the following text interview to delve beneath the […]
Connecting South Africa: Communities that transcend technology
A person with ubuntu is open and available to others, affirming of others, does not feel threatened that others are able and good, for he or she has a proper self-assurance that comes from knowing that he or she belongs in a greater whole and is diminished when others are humiliated or diminished, when others […]
SA’s first online book – A Piece of Significance
A couple of weeks ago, I was invited to take part in a writing project, organised by Darren Gorton. His plan was to bring 13 of South Africa’s most passionate bloggers together and have them each contribute a chapter to an online book / series. The theme “a piece of significance” was centred around the […]